Government: City of Winter Park
Situation:
Winter Park is one of Central Florida’s highest net worth areas located in a very established neighborhood. As the City of Winter Park started developing a technology plan they realized they would benefit from the advice and counsel of a technology partner. ESQ was selected.
Problem:
The City was in a growth mode and increased technology sophistication was required to keep pace with escalating needs. Specific issues included access, Web site hosting and related technology support issues. ESQ concluded that sufficient support was not in place to meet the demands for growth.
Solution:
ESQ tested many aspects of the current enterprise including the speed, consistency and tensile strength of the systems and rated how bulletproof its firewalls and related security was.
ESQ installed a Gold Service Plan to every PC, Server and System they purchased which provided a total turnkey solution that included hardware, installation, software installation and testing, application support and PC/Server maintenance.
Results:
These installations improved efficiency to end-users and allowed them to receive an enormous bump in Internet access, speed across the network as well as reduced downtime. This more customized solution better matched computer task to computer than ever before, which led to productivity gains. |
